Kangaroo Rewards - Scheduled Maintenance - Database Update on Monday, 12/11/23 at 4:00 AM EST โ€“ Maintenance details

System Under Maintenance

Scheduled Maintenance - Database Update on Monday, 12/11/23 at 4:00 AM EST

Completed
Scheduled for December 11, 2023 at 9:00 AM โ€“ย 10:00 AM

Affects

API

Under maintenance from 9:00 AM to 10:00 AM

Integrations API

Under maintenance from 9:00 AM to 10:00 AM

Merchant Portal

Under maintenance from 9:00 AM to 10:00 AM

Updates
  • Completed
    December 11, 2023 at 10:00 AM
    Completed
    December 11, 2023 at 10:00 AM

    Maintenance has completed successfully

  • In progress
    December 11, 2023 at 9:00 AM
    In progress
    December 11, 2023 at 9:00 AM

    Maintenance is now in progress

  • Planned
    December 11, 2023 at 9:00 AM
    Planned
    December 11, 2023 at 9:00 AM

    Dear Customers,

    We would like to inform you that we have scheduled a maintenance window to perform a critical update on our database infrastructure. This maintenance is essential for ensuring optimal performance, security, and stability of our systems.

    Maintenance Details:
    Date: Monday, 12/11/23
    Time: 4:00 AM to 5:00 AM EST

    During this period, Kangaroo Rewards services may experience temporary unavailability. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our systems.

    If you have any concerns or experience issues outside the specified maintenance window, please contact our support team.

    Thank you for your cooperation.

    Best regards,
    Kangaroo Rewards